I have ordered many times from James over the last 8 years. I live in Ontario and usually choose the $5 shipping method where I can I have never seen my delivery take more then 5 days it is super fast and I get confirmation within an hour or so that my stuff is shipped. I forgot what my other account was under so I was forced to make a new account on here but Hey I have no issue with that seeing the service has been 100% each time. I use the 2 plate germination process and have NEVER had a seed that has not taken. I have seen only one or two people post that they had an issue with 1-2 seeds and the issue was taken care of right away which was to my surprise as even if buying regular plant seeds there is no guarantee on germination so for these guys to resend someone just one seed that is AMAZING. TBH I would only have an issue and file a complaint if 50% of my seeds never took. But again this is why BC Seed is the KING of seeds in Canada <3 #OneLove I look forward to many more orders in the future.